How do I place an order on The Traditional Label?

To place an order, simply browse our collection, select your desired item, choose the correct size, and click on “Add to Cart.” Once you're done shopping, proceed to checkout and complete the payment process.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD) for select locations across India.

How do I know if my order is confirmed?

Once you complete your purchase, you’ll receive an order confirmation email or SMS with all the order details. You can also check your order status in the "My Account" section.

When will I receive my order?

We usually dispatch orders within 2-3 business days. Delivery timelines vary based on your location but typically range from 5-7 working days for domestic orders.

Do you ship internationally?

Yes, we do offer international shipping. Delivery charges and timelines will vary based on the country. Please contact our support team for specific details before placing your order.

How do I return or exchange a product?

We accept returns or exchanges within 7 days of delivery. The product must be unused, unworn, and in original condition with tags. Visit our Returns & Exchanges page or contact support to initiate the process.

What if I receive a damaged or incorrect item?

We're very sorry! If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos of the product. We’ll arrange a replacement or refund as needed.

How do I find my correct size?

You can refer to our size guide available on each product page. If you're still unsure, feel free to contact our team for personalized sizing assistance.

Can I cancel or modify my order after placing it?

Orders can be cancelled or modified within 12 hours of placing them, as long as they haven’t been shipped. Please reach out to us quickly for any changes.

How can I contact customer support?

You can reach us via email at support@thetraditionallabel.com or call us at +91-XXXXXXXXXX. We’re available Monday to Saturday, from 10 AM to 6 PM IST.